From the Yellow Chair
Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo working the grind at Lemon Seed Marketing, but this podcast is an outlet for us to share their experiences with the masses, From the Yellow Chair.
Podcasting since 2021 • 207 episodes
From the Yellow Chair
Latest Episodes
How rebranding SHOOK up Shanklin—for the better!
A 65-year family name can open doors—or hold you back. We sat down with Derek from Shanklin to unpack how a third-generation HVAC company protected its legacy while building a brand that finally fit today’s homeowner. The story starts with a st...
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Episode 208
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34:11
How Duck hunting has a new meaning for Rowell
What does it take for a 70-year HVAC company to break free from a look that blends into the crowd? We sit down with Rowell, a third-generation business, to explore the bold leap from familiar red-and-blue to a disruptive identity built around d...
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Episode 207
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20:13
Giving your brand the Royal Treatment
Ever watch a hometown brand go from “just another contractor” to a neighbor everyone knows by name? That’s the journey we explore with Royal Air Systems, a second-generation HVAC company that faced a rebrand in the midst of loss and still found...
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Episode 206
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26:40
Coach or Guru? Navigating the Noise in the Trades
Growth stalls when we expect marketing to fix what’s really an operational problem. We dig into the honest math of margins, staffing, and process with Joe O’Grady of Team SPG, and we map out how to turn ad spend into predictable revenue without...
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Episode 205
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25:44
Why Every Brand Needs a Story and How to Tell It Well with James Erskine
What makes a brand memorable isn’t volume, it’s precision. We sit down with James Erskine, CEO of Rocket, to explore how one product can hold multiple stories—and why telling the right one to the right person is the difference between being not...
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Episode 204
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26:18