
From the Yellow Chair
Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo working the grind at Lemon Seed Marketing, but this podcast is an outlet for us to share their experiences with the masses, From the Yellow Chair.
Episodes
162 episodes
Hooked on Growth: Tim Brown’s Approach to Marketing That Scales
Digital marketing frustrates many contractors, but what if the secret isn't finding the perfect channel—but creating a powerful strategy where everything works together? Tim Brown, CEO of Hook Agency, joins Crystal to unpack what t...
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39:17

Show Up, Stand Out, Scale: Jen McKee’s Formula for Social Media Marketing Success
What happens when social media shifts from an obligatory marketing checkbox to a strategic centerpiece of your brand-building efforts? Jen McKee, founder of Kee Hart Marketing, joins Crystal to unpack exactly how contractors and home service bu...
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Episode 162
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32:35

2+2=5: Marketing Beyond Digital
Marketing synergy isn't just a buzzword—it's the game-changing approach that separates thriving contractors from those perpetually struggling to generate consistent leads. Drawing from recent conversations with digital marketing pr...
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22:12

Winning with Gratitude: The Marketing Strategy That Keeps Customers Coming Back
What if your most powerful marketing strategy isn't about generating leads or spending more on advertising, but simply showing genuine appreciation to your customers? This episode dives deep into the transformative power of gratitude marketing ...
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Episode 160
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35:16

AI, Branding & Customer Re-hash Breakthroughs for Contractors
Step into the future of contractor marketing with insights on how artificial intelligence, strategic branding and customer rehash can revolutionize your business. In this engaging episode with Crystal and Alec Stevanovski from Homepros, we invi...
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Episode 159
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54:44

Are Your CSRs Your Secret Weapon?
We're sipping some lemonade with the fabulous ladies from CSR Academy! In this episode, you'll discover the profound impact of customer service representatives (CSRs) on business success. We delve into training strategies, systems, and mindsets...
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Episode 158
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49:11

Scaling Smarter: Jess Kralemann on Optimizing Service Titan for Growth
What if embracing technology could revolutionize your trades business? In this episode, I sit down with Jess Krellman, the innovative founder and CEO of Titan Advising Gurus, to uncover how Service Titan can transform operations and fuel growth...
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38:47

"Cracking the Code: Purchase Cycles, Messaging, and Marketing for Home Services with Tom Casey"
Unleash the potential of your trades business with insights from Tom Casey, master advisor at Best Postcards and acclaimed contractor, as he cuts through the noise of self-proclaimed marketing gurus. Discover how to differentiate hype from real...
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50:36

Building Success: John DeLaurier on Roofing Innovation, ProLine, and Entrepreneurship
What if you could transform your roofing business into a powerhouse of efficiency and customer satisfaction? Join us as we welcome John Deloria, co-founder of ProLine, to explore this possibility. John's journey from mission trips to becoming a...
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36:26

Behind the Scenes of Our Client Quarterly Trainings With Ben Stark From Go Time Success Group
What if you could unlock the secrets of skyrocketing your business revenue for 2025? Get ready to uncover Lemon Seed's specialized quarterly training that centers on operational efficiencies, competitive pricing, and effective marketing. We div...
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Episode 154
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51:09

Revolutionizing Technician Development and Its Marketing Impact
Unlock the secrets to exceptional technician training and business success with our special guest, Danielle Wernert, a visionary leader who has transformed the training landscape for over 500 technicians. By tuning in, you'll discover how to br...
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Episode 153
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28:51

Owning your community with a fantastic brand!
Stephanie Postel, co-owner and COO of Anchor Heating and Cooling, takes us on an inspiring journey of branding and marketing success. In this episode, we uncover Stephanie's secrets to transforming her company into a thriving business in just t...
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Episode 152
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53:33

Heating Up the Market: Rory Krueger on Geothermal, Growth, and a Brand Refresh
Unlock the secrets of successful rebranding and family business dynamics with our esteemed guest, Rory Krueger. Rory shares his transformative journey of steering a Missouri-based family-owned business from being a mechanical contractor to a co...
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Episode 151
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35:01

Breaking Barriers in HVAC: Katy Higgins’ Inspiring Journey with True Pros LLC
Katy Higgins, a pioneering force in the HVAC world, joins us to share her remarkable journey from telemarketer to a powerhouse owner of a $5 million enterprise. Katy's narrative is one of grit and perseverance as she overcame industry stereotyp...
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Episode 150
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26:19

Marketing Trends in 2025 w/Eric Thomas and Sarah Ghirardo
What if AI could revolutionize your marketing strategy and boost your customer lifetime value? This episode features the insightful Eric Thomas, founder of Rival Digital, and marketing expert Sarah Gerardo, as they share their predictions for 2...
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Episode 149
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30:48

The Joseph Groh Foundation
Tanya Strittmatter, a passionate advocate for the trades, shares her inspiring journey and the profound sense of community that binds the industry. Listen to Tanya as she recounts how her husband's legacy as a second-generation business owner s...
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23:59

Marketing SIPS: Contractor Insights
Ever wonder why some contractors stall while others soar? Join me, Crystal, as I unravel the mysteries behind successful branding and marketing strategies from my lively hub in Houston, Texas. After days immersed in conversations with local con...
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Episode 147
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13:23

Community Roots & New Growth: Leo of BCI on Expanding Services and Strengthening Local Ties
Welcome to another engaging episode of "From the Yellow Chair," where we sit down with Leo Morales, the inspiring co-owner of BCI Plumbing, Heating, and Cooling from Denton, Texas. What if the secret to thriving in business and life lies in the...
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Season 1
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Episode 146
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47:03

Embracing Digital Transformation: Revolutionizing the HVAC Industry with Brian Feenie
Discover how the HVAC industry is undergoing a seismic shift towards digital innovation with our special guest, Brian Feenie, a veteran in the field with decades of insight. Brian delves into the urgent necessity for HVAC businesses to craft a ...
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37:12

Capturing the Wild: Building Brand Power in the Outdoor Industry with Jarrod Christmas
How can a former manufacturing plant worker transform into a visionary force in outdoor videography? Jarod from Diboll, Texas, has done just that, and in this episode, we unlock the secrets behind his meteoric rise. As the owner of C4 Media Pro...
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26:41

Picture Perfect: Building Brand Value Through Strategic Imagery with Tim Edmonds
What if the secret to elevating your brand lies within the lens of a camera? Join us as Tim Edmond from 79 Photography unravels the transformative power of photography in branding, sharing his journey from a passionate hobbyist to a sought-afte...
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38:05

Building Winning Teams in Construction with Paul Sanneman
Unlock the secrets to transforming your hiring process with Paul Sanneman, a seasoned expert in construction industry coaching and recruitment. Together, we explore the revolutionary impact of AI and automation in tackling staffing shortages, a...
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Episode 142
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36:30

No-Nonsense Marketing for Service Trades with Amber Gaige
Discover the secrets behind effective marketing for the home service industry with our dynamic guest, Amber Gaige. With roots as a plumber's kid in North Texas and a marketing career that reached national acclaim, Amber shares her remarkable jo...
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Episode 141
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31:23

What I Wish I Had Known: A Beginner's Guide to Managing a Service Company
How does one go from aspiring English professor to thriving plumbing business owner? Join us as we sit down with Jessica Young from Young Plumbing, who shares her extraordinary journey into a career she never expected. Marrying into a family bu...
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Episode 140
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23:34
